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Messaging

Comms HubUpdated: 4/23/2026

Messages

Manage Messages within the system, including group messaging, individual chats, and file attachments with Markdown support.


Workflow Overview

🏠 Home > 🔘 Comms Hub > 💬 Messages


Layout

(image - layout)


Conversation Types

  • Groups - Group conversations with multiple participants

  • Default Groups - System-generated or predefined groups

  • Individual - One-to-one private conversations

(image - conversation types)


Conversation List

  • Search Conversations – Searches conversations by name or participant.

  • Conversation Name – Displays the name of the conversation or group.

  • Last Messages – Show the most recent message preview.

  • Timestamp – Shows when the last message was sent.

  • Member Count – Displays the number of members in the conversation for groups.

(image - above list)


Conversation Selection

  • Select a Conversation – Prompts user to choose a conversation from the list to start messaging.

  • Create New Conversation – Option to create a new conversation if none exists.


Composer Features

  • Attach Files - Upload attachments (up to 10 files per message)

  • Messages - Type messages (99 characters remaining)

  • Send - Send the typed message

  • Delete - Delete message content from composer


Message Composer

Icon/ActionDescriptionShortcut
BBoldCtrl+B
IItalicCtrl+I
</>TypeScript
🔗LinkCtrl + K
三Unordered list (bulleted list)
三 (second)Ordered list (numbered list)
99"Get Quote" or "Testimonial"

Messages Management Actions

ActionDescriptionRestrictions
Create ConversationStart a new group or individual conversationAllowed for admins and moderators
Send MessageSend a message to the selected conversationMessage content is required
Edit MessageModify an already sent messageMay be restricted after a time limit or if already read
Delete MessageRemove a sent messageOnly allowed for own messages or with admin/mod privileges
Add ParticipantsAdd members to a group conversationOnly allowed for admins, or moderators
Remove ParticipantsRemove members from a group conversationOnly allowed for admins, or moderators
Attach FilesUpload files to a messageMaximum 10 files per message

Key Features

  • Conversation Organization – Separate tabs for Groups, Default Groups, and Individual conversations.

  • Rich Text Editing – Bold, italic, strikethrough, ordered lists, and unordered lists.

  • File Attachments – Upload up to 10 files per message.

  • Character Counter – Visual feedback for message length.

  • Timestamp Display – Shows when the last message was sent.


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