User Guide
Technical Guide
  1. Documentation
  2. Athena
  3. Access Permissions
  4. Password Reset Requests
Back to Access & Permissions

Password Reset Requests

Access & PermissionsUpdated: 3/26/2026

Password Reset Requests

Manage and review all submitted password reset requests and monitor their status.


Workflow Overview

🏠 Home > ⚙️ Control Center > 🛡️ Access & Permissions > 🔑 Password Reset Requests


Layout

password-reset-requests


Password Reset Requests Table

password-reset-requests-table

  • User – Displays the name of the user who requested the password reset.

  • Email – Shows the registered email address of the user.

  • Reason – Displays the reason provided for the password reset request.

  • Status – Indicates the current status of the request.

  • Requested – Shows the date and time when the password reset was requested.

  • Actions – Displays available actions or timestamps related to the request handling.


Table Controls

password-reset-requests-table-control

  • Filter by Status – Filter requests based on their status (All, Approved, Pending, Rejected).

  • Search Bar – Quickly find specific requests using user name, email, or reason.

  • Total Records – Displays the total number of password reset requests.

  • Columns – Customize visible columns in the table.

  • Rows Per Page – Adjust the number of records displayed per page.


Key Features

  • Centralized Request Management – View and manage all password reset requests from one place.

  • Status Tracking – Easily identify whether requests are approved, pending, or rejected.

  • User Information Visibility – Access key user details such as name and email for verification.


Was this page helpful?

Back to Access & Permissions